Phillips Consult Group, LLC

Operations built
to scale.
Leaders built
to lead.

We help construction and operations-heavy businesses eliminate the friction between where they are and where they need to be — through proven structural frameworks, role clarity, and leadership that sticks.

25+
Years Operational Experience
USAF
Military Discipline & Systems Thinking
$10M+
Revenue Growth Targets Driven
About Marty Phillips

25 years of running operations.
Now I fix yours.

I spent over two decades inside construction and operations — not in a boardroom, but on the ground, building systems, managing people, and solving problems that don't come with easy answers.

Before founding Phillips Consult Group, I served in the United States Air Force, where I learned that structure isn't bureaucracy — it's what allows a team to move fast without falling apart. I brought that same discipline into the private sector.

Today, I work directly with business owners and upper management to build the organizational infrastructure their growth demands — role clarity, management accountability, and leadership development that compounds over time.

I don't give you a binder and leave. I stay until it works.

Background
United States Air Force Veteran
Operations, logistics, and command structure
Experience
25+ Years in Operations & Leadership
Construction, facilities, and commercial services
Specialty
Org Structure & Management Architecture
Building the team behind the growth target
Focus Industries
Construction, Facility Maintenance & Commercial Services
Where operational complexity demands real solutions
What We Do

Three levers.
One outcome: growth.

Most growing businesses don't have a revenue problem — they have a structure problem. Here's how we fix it.

01
Organizational Structure

We map your current reality against where you need to be — then design the org chart, role definitions, and authority levels that actually match your growth stage. No template. Built around your business and the people already in it.

Org Design Role Clarity Authority Mapping Accountability Frameworks
02
Operations Strategy

We identify the gaps between your processes and your potential — whether it's a handoff problem, a communication gap, a technology mismatch, or a commission structure creating the wrong behavior. Then we build the fix.

Process Analysis Workflow Optimization KPI Development Systems Integration
03
Leadership Development

Growing companies promote their best performers into management — and then wonder why things break. We build the coaching frameworks, escalation protocols, and decision-making structures that turn good workers into real leaders.

Manager Coaching Escalation Frameworks Decision Authority Team Development
Who We Serve

Built for businesses where
operations is the product.

We work best with owner-operated and privately held companies in the $2M–$15M range who are serious about structure — not just talking about it.

🏗️
Construction & GC Firms

Regional and national general contractors, subcontractors, and specialty trades navigating growth, project complexity, and field-to-office communication breakdown.

🔧
Facility Maintenance

Multi-client, multi-market operators managing dispatch, subcontractor networks, and SLA commitments to national accounts who need real operational infrastructure.

📋
Commercial Services

Service businesses with complex coordination models — project managers, account managers, and field teams whose performance depends on the clarity of the systems around them.

"If your best manager is still doing the work instead of running the team, that's the problem we solve."

Let's Talk
Our Engagement Model

We don't consult. We embed.

1
Discovery Assessment

Structured interviews with owners and key managers to map the real org — not the org chart on paper — and identify root causes of friction, bottlenecks, and growth blockers.

2
Diagnosis & Findings

A clear, written deliverable: here's what we found, here's why it's happening, here's what needs to change. No 80-page theory — actionable findings only.

3
Structural Build

Accountability matrices, role definitions, authority levels, and escalation frameworks — co-built with your team so adoption actually happens.

4
Advisory Retainer

Monthly embedded advisory to ensure implementation holds — coaching managers through real decisions, course-correcting fast, and building on what's working.

Why Phillips Consult Group

The difference is
in the details.

🎯
Industry-Specific, Not Generic

We don't apply a corporate HR template to a construction business. Every framework is built around the specific operational model, trades, and people you actually have.

🔬
Diagnosis Before Prescription

We spend real time understanding your business — talking to the people doing the work, not just the owners telling us what they think is happening — before recommending anything.

⚙️
Structural Solutions, Not Coaching Platitudes

If your team isn't performing, the answer usually isn't "better attitude." It's clearer authority, documented expectations, and accountability that doesn't depend on the owners being in the room.

🤝
We Stay Until It Works

Consulting that delivers a report and disappears isn't consulting — it's research. Our advisory retainer model means we're in the room (or on the call) when it counts.

Get In Touch

Start with a
conversation.

No pitch deck, no pressure. A 30-minute discovery call to understand what you're working with and whether we're the right fit. If we're not, I'll tell you.

📞
Call or Text
🗓️
📍
Based In
Murrells Inlet, SC  ·  Serving Nationwide
Send a Message