We help construction and operations-heavy businesses eliminate the friction between where they are and where they need to be — through proven structural frameworks, role clarity, and leadership that sticks.
I spent 9½ years in the United States Air Force — 7½ as a technician on hydraulic systems, electrical generation, air compressors, and gas, diesel, and turbine engines, then two years as a technical instructor teaching advanced courses on the same equipment.
After the military, I went to work as a heavy-equipment mechanic for a Caterpillar dealership, then moved into management and ran seven service facilities. From there, I built a machine shop from scratch for a mining-equipment company and oversaw all service and field-service operations for coal mining equipment. In oil and gas, I rose from operations manager to VP of Operations — hiring crews, purchasing equipment, leasing properties, and standing up new operations that broke $10 million in revenue within the first six months. I've done that more than once.
Along the way, I ran maintenance operations across 45 resort properties — hiring and coordinating trades across an entire market. Today I run Phillips Consult Group, advising construction and field-service businesses on the operational systems that make growth manageable and repeatable.
I build operations that work when I'm not in the room.
Most growing businesses don't have a revenue problem — they have a structure problem. Here's how we fix it.
We map your current reality against where you need to be — then design the org chart, role definitions, and authority levels that actually match your growth stage. No template. Built around your business and the people already in it.
We identify the gaps between your processes and your potential — whether it's a handoff problem, a communication gap, a technology mismatch, or a commission structure creating the wrong behavior. Then we build the fix.
Growing companies promote their best performers into management — and then wonder why things break. We build the coaching frameworks, escalation protocols, and decision-making structures that turn good workers into real leaders.
We build the systems your operation is missing — live dashboards, job-tracking tools, automated status workflows, and SLA monitors. Purpose-built around how your business actually runs, not an off-the-shelf product you have to reshape your work around.
The same operational discipline PCG brings to structure and leadership now applies to AI adoption. Most small businesses know AI matters — they just don't know where to start. PCG built a path that works for real employees at real companies.
"Daily AI Use for Your Job" — 17 self-paced lessons built for working professionals who've never used AI on the job. Covers what AI can and can't do, how to get useful answers, writing at work, and the judgment calls that keep your company's data safe. No cost. No catch.
Start Free on Skool →Paid membership. Advanced modules: working with documents and data, catching AI mistakes before they cost you, and building a weekly AI rhythm that sticks. A growing program with new content and direct access to Marty — not a course you finish and forget.
Join the Apprenticeship →For owners who want their whole team trained AND a purpose-built system for their operation — live dashboards, event logging, SLA tracking, automated status. The kind of thing that replaces the spreadsheet everyone's tired of squinting at.
Let's Talk →A regional construction contractor was tracking job status in spreadsheets, chasing coordinators for updates, and losing visibility the moment a job left the office. PCG built a custom AI-powered operations dashboard. The team adopted it in under a week.
Client details anonymized. Results are actual.
This is the kind of system PCG builds. If your operation runs on spreadsheets and memory, let's talk about changing that.
Founding members lock in $19/month forever
as the Apprenticeship grows. First 25 only.
We work best with owner-operated and privately held companies in the $2M–$15M range who are serious about structure — not just talking about it.
Regional and national general contractors, subcontractors, and specialty trades navigating growth, project complexity, and field-to-office communication breakdown.
Multi-client, multi-market operators managing dispatch, subcontractor networks, and SLA commitments to national accounts who need real operational infrastructure.
Service businesses with complex coordination models — project managers, account managers, and field teams whose performance depends on the clarity of the systems around them.
"If your best manager is still doing the work instead of running the team, that's the problem we solve."
Let's TalkStructured interviews with owners and key managers to map the real org — not the org chart on paper — and identify root causes of friction, bottlenecks, and growth blockers.
A clear, written deliverable: here's what we found, here's why it's happening, here's what needs to change. No 80-page theory — actionable findings only.
Accountability matrices, role definitions, authority levels, and escalation frameworks — co-built with your team so adoption actually happens.
Monthly embedded advisory to ensure implementation holds — coaching managers through real decisions, course-correcting fast, and building on what's working.
We don't apply a corporate HR template to a construction business. Every framework is built around the specific operational model, trades, and people you actually have.
We spend real time understanding your business — talking to the people doing the work, not just the owners telling us what they think is happening — before recommending anything.
If your team isn't performing, the answer usually isn't "better attitude." It's clearer authority, documented expectations, and accountability that doesn't depend on the owners being in the room.
Consulting that delivers a report and disappears isn't consulting — it's research. Our advisory retainer model means we're in the room (or on the call) when it counts.
No pitch deck, no pressure. A 30-minute discovery call to understand what you're working with and whether we're the right fit. If we're not, I'll tell you.